As a seasoned businessperson, you’re well-versed in how to handle yourself in a professional situation. But are you as knowledgeable when dealing with a business environment in another country? When traveling internationally for business, you have to be aware that some countries conduct business in a completely different way than in the United States.
Save yourself from inadvertently offending a client by knowing what to do in an international business meeting.
Dress appropriately
Dressing professionally is an expectation no matter where you travel. Even if you’re unsure about other business etiquette in a particular country, you can be sure that your counterparts will dress their best. Men should wear a business suit and tie (or bowtie), and recently shined shoes. Appropriate clothing for women depends on the country, but usually a business suit or dress is acceptable. And – this goes without saying – choose clothing that’s modest.
Know what to expect
Each country has different etiquette and expectations when conducting business. A gesture that’s completely normal – or even expected – in America can be offensive elsewhere. Be aware of common business practices when traveling to these countries:
- Japan: Business cards are used frequently in Japan, and are given to others using both hands to show formality. It’s customary to give presents during meetings, so offer small, quality gifts to those you do business with. Punctuality is also important in Japan, so don’t be late!
- India: In India, using the word “no” is considered rude, so it’s better to say that you’ll consider something instead of offering outright rejection. Don’t be late to a meeting, even though your contacts might arrive a few minutes late. If you’ll be conducting business over a meal, don’t order any beef or alcohol, as cows are sacred in India, and some groups prohibit drinking alcohol.
- China: Like Japan, gifts are also appreciated in China – especially ones from your home country – but be aware that clocks represent death, so avoid gifting them. It’s also important to know that it’s rude to accept a gift on the first offer in China, so expect your gift to be declined a few times before being accepted, and you should do the same if a gift is offered to you.
- Brazil: Brazilians value big events and celebrations like the World Cup and Carnival, and most businesses cease operations during these times, so don’t schedule meetings when events like this are scheduled to happen.
Be safe abroad
No matter where you’re traveling or whether you’ve been there before, it’s important to stay safe. Receive updates on travel warnings by signing up for the U.S. Department of State’s Smart Traveler Enrollment Program – you can reschedule your trip if there’s a problem in the country where you’re traveling. Make sure you’re covered by an international business travel insurance policy before you leave. Usually, your employer takes care of this, but if you work for yourself or a relatively new small business, it doesn’t hurt to double-check.
An international business trip is a great opportunity for you to gain new clients and strengthen current relationships, but it can backfire if you accidentally offend someone from another country. Read up on the country’s customs and business etiquette so you’re fully prepared before you go.
Originally posted on October 9, 2013 @ 7:22 pm