Operating an online business is not just about putting an ecommerce software, a virtual shopping cart and a payment facility. There are many other factors that should also be looked into and studied because they can have a very strong effect on your online business – whether it be for the good or for the bad.
Below are some of the issues or factors that could play a big role in your online business:
Privacy and Security – With the incidence of online fraud actually rising, more and more customers are becoming wary of using an online payment facility to buy goods online. This attitude can hurt your business so you need to do your best to address this issue and not allow it to become a problem. A customer should get the feeling that they can trust you and be confident in using your online store when making online purchases. This is a factor where you cannot do something half baked you have to fully commit that you will never allow anything to compromise the integrity and privacy of your online payment facility.
Ability to process transactions – When it comes to operating a business, much more an online business , is the ability to ensure that all of the processes of the operations are done with speed and accuracy . You should also make sure that your online store and your eCommerce software are running steadily and quickly.
Meeting orders — One of your most fundamental responsibilities is to make sure that each order that has been placed on the online store is handled perfectly, It should reach the doorstep of the customer on the day that has been promised and the item should reach the buyer in perfect condition.
Originally posted on December 10, 2006 @ 3:21 am